PRIVACY POLICY

This document describes how we collect and use the personal data you provide.
It also outlines the types of data collected, the options available to limit their use, and the procedure to exercise your ARCO rights.


1) Responsible for the Protection of Your Personal Data

Watson Phillips y Compañía Sucesores, S.A. de C.V., located at San Francisco Cuautlalpan 101, Fracc. Industrial Naucalpan, Naucalpan de Juárez, Estado de México, CP 53370, México, is responsible for the processing (use) of your personal data.


2) Our Data Protection Department

Address: San Francisco Cuautlalpan 101, Fracc. Industrial Naucalpan, Naucalpan de Juárez, Estado de México, CP 53370
Email: jcarrete@watsonphillips.com
Phone: 55 55762833


3) Purpose of Collecting and Using Your Personal Data

Your personal data will be used for the following purposes:


  • To provide the requested products.
  • To respond to your inquiries, service requests, and support needs.
  • For financial management, billing, and payment collection.

4) What Personal Data Do We Collect and From Where?

For the purposes mentioned above, we may collect your personal data in different ways:


  • When you visit our website or use our online services.
  • By phone or fax.
  • When you provide them to us in person.
  • When we obtain information from other publicly accessible sources permitted by law (telephone or business directories, websites, etc.).

Personal Data We Collect:


  • Contact Information (Name, Email, Address, Phone, Mobile, Fax).
  • Financial Information and Payment Methods (Credit card, Debit card, Checks).
  • Tax Information (RFC, Billing Address).

5) How to Access, Rectify, Cancel, or Oppose the Use of Your Personal Data (ARCO Rights) or Revoke Your Consent?

You have the constitutional right to access and know the personal data we hold and how we use it. You may also rectify or correct your data if it is inaccurate or incomplete, cancel and delete it when you believe it is no longer necessary for the purposes stated in this Privacy Notice, or oppose its use for specific purposes.

To exercise your ARCO Rights, or obtain details on the necessary procedures, deadlines, and required documentation, please contact us at: jcarrete@watsonphillips.com

How to Revoke Your Consent for Data Processing?

If you wish to revoke your consent for the use of your personal data, send a request to our Data Protection Department, and we will inform you about the mechanisms for doing so.


6) Transfer of Personal Datas

Your personal data will not be transferred to third parties or external companies. However, to fulfill the purposes outlined in this Privacy Notice, they may only be shared with authorized data processors when necessary.


7) Modifications to the Privacy policy

We reserve the right to modify or update this Privacy Notice at any time in response to legal changes, internal policies, or new service requirements. Any updates will be made available at www.watsonphillips.com.

Use of cookies, web beacons and JavaScript

Cookies are small data files sent automatically by our website and stored in your browser. They allow the website to recognize user activity and streamline processes such as maintaining sessions or tracking visited sections.

Web beacons, in combination with JavaScript tracking, help collect statistical data, such as:

  • Browser type and operating system
  • Pages visited on our website
  • Source of the visit
  • IP address
  • Time spent on the website

Cookies and JavaScript tracking can be disabled in your browser settings. However, disabling them may affect the proper functioning of certain website features.


8) Where to File Complaints Regarding the Misuse of Your Personal Data?

If, after exercising your ARCO Rights with Watson Phillips y Compañía Sucesores, S.A. de C.V. through the mechanisms established in this Privacy Notice, you find our response unsatisfactory or incomplete, or if you believe that your personal data protection rights have been violated by our actions, you may file a complaint with the National Institute for Transparency, Access to Information, and Personal Data Protection (INAI). For more information, please visit: www.ifai.org.mx.